Membership Management and Development

  • Membership development plans
  • Member communications
  • New member inductions
  • Subscriptions and renewals
  • Collaboration and social engagement platforms
  • Help desk and general support

PR & Communications

  • Developing marketing and public relations strategy
  • Creating visual branding, including logo design
  • Developing interactive websites – including video
  • Managing on-going media, blogger and industry analyst relations
  • Developing and distributing press releases
  • Creating and executing email marketing programs
  • Managing all aspects of event marketing, including promotion, on-site collateral and signage
  • Providing in-house editorial and design capabilities
  • Driving social media outreach through key social media vehicles such LinkedIn/ Facebook/Twitter
  • Coordinating development of white papers and webinars
  • Arranging relevant speaking opportunities and conference panel participation
  • Providing Search Engine Optimization to increase exposure

Event Management

  • Managing conferences-fora-workshops-launches
  • Venue management
  • Event budget management
  • Sponsorship sourcing and management
  • Event theme – agenda – coordination
  • Managing in-person, and virtual board, committee and group meetings and events

Board Support Services

  • Strategic counsel to board of directors, executive and member committees
  • Strategic planning sessions and retreats for association leaders
  • Best practices operations and management guidance on all facets of association operations
  • Attend  board and committee meetings, develop agenda, record meeting minutes
  • Comprehensive logistics support for meetings, both live and via teleconference and the web

Headquarters Services

  • Office and physical address maintained at Shellcove
  • Telephone and fax numbers with VOIP telephony system
  • Mailing address; receiving and distributing printed mail
  • Web and email addresses
  • Email routed to appropriate staff
  • Shellcove serving as a virtual administrator
  • Electronic and hard copy files and inventory of key documents maintained

Finance

  • Budget development -management and reporting
  • Accounts receivable and accounts payable
  • Banking relationships
  • VAT management
  • PAYE management